To avoid delays, include your PO# and company name in the email subject line. Orders must be in PO format and include:
Yes, within 24 hours for current customers, 48 hours for new customers.
sales@ballpro.com (requests forwarded to your assigned rep)
Yes. A territory-based roster can be provided upon request.
You must reach $10,000 in annual sales.
Yes. Supplier increases and errors may occur. Website pricing is updated regularly.
No. Free for orders over $2,500 or upon request. Changes must be emailed and approved within 24 hours to avoid delays.
Varies by product. Starts after PO, artwork, and credit approval. Orders after 1 PM CST are processed next business day.
New accounts pay at time of order. Credit accounts must respond to info requests or face delays.
Yes. Orders must be received by 1 PM CST with approved PO, artwork, and credit. Proofs not available for rush orders.
Yes, with Ball Pro approval. Fees may apply. Completed orders cannot be canceled.
Factory authorization required. Credit issued upon return.
Random imprints free up to $10 EQP with a 3rd-party shipping number. Above $10, EQP charges apply.
Yes. Call for availability. Some items not available blank.
We retain artwork files for a period of three (3) years. During this time, no repeat setup charges will apply for exact reorders.
To ensure prompt processing, please reference your previous order number, invoice number, or purchase order number when placing a repeat order. An order qualifies as an exact repeat if all the following match the original order:
Any variation from the original specifications may result in additional charges or delays.
We retain artwork files for a period of three (3) years. During this time, no repeat setup charges will apply for exact reorders.
Repeat setup charges are waived on all golf ball orders, regardless of whether the order is placed:
To qualify for waived setup charges, the imprint method and imprint size must remain the same as the original order.
Email to sales@ballpro.com with your company and PO in the subject line.
Preferred: AI, PDF, PSD, EPS (vector). Also accepted: JPG, TIFF at 300 dpi or higher. Provide PMS# if applicable.
